Privacy Policy

Last updated: March 30, 2026

1. Data Controller

Mohamed Rida Helwani ("we", "us", "our"), an independent developer and sole operator based in the Netherlands, is the data controller responsible for all Platform Data shared by Meta.

2. Information We Collect

When you interact with us through Facebook Messenger, Instagram, or other Meta platforms, we may collect:

• Profile Information: Your name and public profile details as provided by Meta.
• Messages: Content of messages you send to us through Messenger or Instagram Direct.
• Contact Information: Phone number or email address when voluntarily provided by you.

3. Purpose of Data Processing

• To respond to your inquiries and provide customer support
• To manage service requests and appointments
• To improve our communication and services
• To comply with applicable legal obligations

4. Legal Basis (GDPR)

We process your data based on:

• Consent: By contacting us, you consent to the processing of your messages.
• Legitimate Interest: To provide and improve our services.
• Contractual Necessity: When processing is needed to fulfill a service request.

5. Data Storage & Security

Your data is stored on secure servers with appropriate technical and organizational measures to protect against unauthorized access, alteration, or destruction. We do not sell your personal data to third parties.

6. Data Sharing

We do not share your personal data with third parties except:

• When required by law or legal process
• With service providers who assist in operating our platform (under strict data processing agreements)

7. Data Retention

We retain your data only as long as necessary for the purposes described above, or as required by applicable law. You may request deletion at any time.

8. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure ("right to be forgotten")
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with your local data protection authority

9. Contact

For any privacy-related inquiries or to exercise your rights:

Email: ridahel1991@gmail.com

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Last updated" date.